Concept design: an example of what Magnifize can build for a hotel or B&B. Not a real business, not a real client.

Portfolio · Food & drink

Hotel / B&B.Booked direct, and guests who know how to get in.

Rooms with a direct booking button, check-in information that goes out by itself and a guest chat in Dutch and English.

Open the working concept site Hotel Nachtslot · not a real business
Screenshot of the concept site of Hotel Nachtslot

Where it hurts now

Many bookings come through booking platforms, with commission. And before arrival, guests all email the same questions: where do I park, what time can I check in, how does the key work?

What we would build

A site that shows why booking direct is pleasant, with a booking button to your own booking system. Two days before arrival the guest automatically gets all the practical information, and a chat answers the rest in Dutch and English.

Process automation

What automation solves here.

  1. The problem

    Guests who all email the same questions before arrival.

    What happens automatically

    Two days before arrival the check-in information goes to the guest automatically: address, parking, key and times.

    Messages to customers and guests
  2. The problem

    After departure the contact is gone.

    What happens automatically

    The day after departure a thank-you, with a link to book direct next time.

    Messages to customers and guests
  3. The problem

    No overview of how many guests book direct and how many through a platform.

    What happens automatically

    Every month an overview of bookings per channel.

    Overviews and reporting
About process automation

Services

Which services fit here.

  • Websites

    Strong match

    Rooms, the neighbourhood and a booking button to your own booking system, in Dutch and English.

    About this service
  • Process automation

    Strong match

    Messages to customers and guestsThe check-in information two days before arrival, and a thank-you the day after departure.

    About this service
  • Custom agents

    Deliberately not

    Guests' questions are predictable. Automation and a chat cover them.

    About this service
  • Support chat

    Strong match

    Answers guests' questions about check-in, parking and the neighbourhood, in Dutch and English.

    About this service

Features

What it does for your hotel or B&B.

Direct booking, made visible

A booking button on every room page, to the system you already use.

Check-in without questions

Address, parking, key and times, automatically before arrival.

A chat in two languages

For the questions guests ask at eleven at night.

What we watch for

  • Prices are shown in full, including tourist tax. No costs that only appear at checkout.

What it is built with

  • Hand-written HTML, CSS and JavaScript
  • A booking button to your existing booking system
  • Messages from your own email, text or WhatsApp account
  • A chat that answers only from your own documents, with handover to a person

Image sources

The photos in the concept site are stock photos from Pexels, free to use under the Pexels licence. They show no real clients or staff.

Want this foryour hotel or B&B?

Fifteen minutes, no deck, no obligation. We tell you honestly what we would build first.