Sign up without a detour
An explanation of direct access to physiotherapy and a sign-up form that lands in your system.
Concept design: an example of what Magnifize can build for a physiotherapy practice. Not a real business, not a real client.
Portfolio · Health & wellness
Physiotherapy.Less phone at the desk, more time in the treatment room.
How to sign up and what insurance covers, reminders, a waiting list that updates itself and a chat for practical questions.
Open the working concept site Fysio Scharnier · not a real business
Where it hurts now
The phone rings all day: do I need a referral, is it covered, where can I park? Cancellations come in late, and the waiting list is a sheet of paper at the desk.
What we would build
A site that answers the practical questions in advance, with a sign-up route that fits direct access to physiotherapy. Behind it, reminders, and a waiting list that messages patients as soon as a slot opens up.
Process automation
What automation solves here.
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The problem
Cancellations that only come in at the last minute.
What happens automatically
A reminder a day ahead with a cancel link, so a slot frees up in time.
Reminders and recalls -
The problem
A waiting list on paper at the desk.
What happens automatically
A freed-up slot goes out as a message to the waiting list. Whoever confirms first gets it.
Scheduling, rosters and waiting lists -
The problem
Sign-ups that come in by phone and are typed over.
What happens automatically
The sign-up form lands in your practice system, with a confirmation to the patient.
Intake and sign-up
Services
Which services fit here.
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Websites
Strong matchAbout this serviceHow to sign up without a referral and what insurance covers, and a short introduction to each therapist.
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Process automation
Strong matchAbout this serviceReminders and recallsA reminder a day ahead with a cancel link, so an empty slot frees up in time.
Scheduling, rosters and waiting listsA freed-up slot goes out as a message to the waiting list. Whoever confirms first gets it.
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Custom agents
Good fitAbout this serviceProposes follow-up appointments based on the treatment plan. The physiotherapist confirms.
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Support chat
Good fitAbout this serviceAnswers practical questions about parking, cancelling and insurance cover. For complaints it points to an appointment or the GP.
Features
What it does for your practice.
A waiting list that updates itself
When someone cancels, the waiting list gets a message straight away.
Reminders with a cancel link
Cancellations come in earlier, and the slot goes to someone else.
A chat for practical questions
Parking, cancelling, insurance cover. No medical advice, but a quick pointer to an appointment.
What we watch for
- No medical advice and no promises about recovery, not on the site and not in the chat.
- Health data does not go through the chat or ordinary email. It stays in your patient system.
- Cover differs per insurance policy. For the final answer the site refers to the insurer.
What it is built with
- Hand-written HTML, CSS and JavaScript
- A link with your practice management system
- Messages from your own email, text or WhatsApp account
- A chat that answers only from your own documents, with handover to a person
Image sources
The photos in the concept site are stock photos from Pexels, free to use under the Pexels licence. They show no real clients or staff.
- Bright treatment room with a treatment table, a desk and curtainsPexels licence (free to use, also commercially)
- Exercise room with wooden training equipment and plantsPexels licence (free to use, also commercially)
- Therapist in a white coat with scissors and rolls of kinesiology tapePexels licence (free to use, also commercially)
- Treatment table with a blue cushion in a bright roomPexels licence (free to use, also commercially)
Want this foryour practice?
Fifteen minutes, no deck, no obligation. We tell you honestly what we would build first.